FMC FAQs

Established in 2012, the Facilities Management Company (FMC) works exclusively with Gamma Phi Beta chapters and offers services to ensure safe, inviting facilities for their members. The FMC oversees over 60 facilities across the country, allowing us to implement proven best practices in your facility. Each facility has a dedicated FMC manager who works with local staff and volunteers to provide an inclusive and welcoming space.  

Inform your facility director and facility manager as soon as you realize your key/fob/access card is lost. You will pay a $50 replacement fee per item lost, this will be billed to your FMC billing account (Armatic).

No. For your personal safety and security, you need to report your lost key to your facility director.

Immediately evacuate from the facility and report to your designated meeting spot.

Please let your food service provider know about any food allergies. Both food allergies and environmental allergies should be reported to your chapter’s facilities manager at housing@gammaphibeta.org so that you can be appropriately accommodated in the house.  

Please inform your chapter facility manager about the issue and follow up with the facility director to ensure she is aware and can make sure the issue is addressed.

Check to make sure your air conditioning unit is not blocked by your bed, bedding, desk, chairs, clothing or other items which would result in reduced air flow. If this does not resolve the issue, please contact your facility director. 

Let your facility director and facility manager know and provide as many details as possible so that the issue can be fully resolved.

Yes, but guests must be reported to your facility director and facility manager so that our food service provider can prepare the appropriate amount of food. Guest meals will be billed to the account of their host.

Members must follow the Sorority visitation policy, and more specifically, the local chapter facility rules as it relates to visitors at the property.

Please reach out to your chapter’s executive council and advisors for them to support the member.

Please reach out to your chapter’s executive council and advisors for them to support you and your roommate.

Chapter dues are assessed by the chapter as it relates to your membership and participation. Facility fees come directly from the FMC at International Headquarters (IH) and are related to costs to run the facility. Facility fees can take the form of live-out, live-in or new member fees, since all members enjoy the common spaces at our FMC-owned/managed facilities.

Contact your chapter’s financial vice president (FVP). They should be able to answer any question as it relates to chapter dues or other chapter related costs.

Each chapter with a local facility advisory committee (LFAC) is assigned a housing and facilities manager who works at International Headquarters (IH) for the FMC. This employee handles billing all chapter member’s facility fees, based upon that member’s status (resident, non-resident, new member).

Contact your chapter’s facilities manager at housing@gammaphibeta.org.

For new users logging in the first time: Visit our payment page and type in the email address that you receive invoices to. For users needing to reset their password: Visit our payment page and type in the email address that you receive invoices to. (There is a glitch in the system that will require you to refresh the entire page before logging in with the updated credentials you provided with the password reset. Both usernames and passwords are case-sensitive in the system.)

Note that all invoice emails and statements sent include “Pay Balance” buttons that will take you to a page which allows payment to be remitted without logging in. The system is most accessible via a computer on google chrome at full screen. The “Number” of the invoice is hyperlinked to the full PDF that you can view without logging in.

Payment plans can be applied to your account in Armatic. We need to understand when we can expect payment and the amount to get these set up. Contact us to discuss payment plan options. 

The FMC is responsible for the design and décor associated with any FMC-managed facility.

The FMC hires appropriate parties to decorate/update any FMC-managed facility.