If you have booked your stay at the Renaissance Esmeralda Resort & Spa through the Gamma Phi Beta room block, all reservations will be automatically canceled for you. You will receive an email from the hotel alerting you when your booking has been canceled.
If you booked outside of the Gamma Phi Beta room block, you will need to contact Marriott directly to cancel your room. You may contact Marriott reservations at 1.888.236.2427 and reference your booking confirmation number. Gamma Phi Beta is not responsible for any hotel refunds or cancellations.